Find The Right Auto Body Shop Based On These Factors.

Finding the right auto body shop for your car in Great Falls shouldn't be a guessing game. Be sure to listen to the recommendations and warnings your friends and family give when they experience vehicle troubles. It's easier to make a well-informed decision when you know which body shop you feel comfortable with ahead of time.

Reviews are an excellent resource for finding a quality auto body shop. Find out what other customers say about the product by visiting trusted online sources. A lot of the time, you'll be able to find before-and-after pictures and detailed descriptions of the work done and the level of professionalism the shop provided.

Whenever you need a mechanic, I recommend asking your friends and co-workers for recommendations.

It is a good idea to ask your mechanic for recommendations. They deal with auto body shops frequently and may be able to recommend some to you. While you should still do some research and care, checking with your mechanic is a great way to start.

Check with the Better Business Bureau if you still need clarification on a body shop's reputation. Learn whether any complaints have been filed and how they were resolved. If you see a pattern of the same kinds of problems, beware. No one can satisfy everyone, and there are some people you can't please, no matter what.

The next step is to contact the shop and ask if they are familiar with the make and model of your vehicle. Look at the company's history. Is there a particular feeling you get about the place? Is courtesy extended to you? How professional is the staff?

Aks the right questions

• Can I get a written estimate from you?

• Do you offer warranties?

• Are you directly involved with insurance companies?

• What is your estimated process?

• What can I expect in terms of turnaround time?

• How do you handle payments?

The place doesn't have to pass the "white glove test," but it needs to be organized and neat. Technology is changing quickly, so modern equipment is critical. Sometimes, vehicle manufacturers recommend specific repair procedures and tools for the repair of their vehicles. Ask if the shop is trained in these procedures and has the necessary equipment. 

Also, are any civic and community service awards hanging on the walls? It's a nice touch. Do you see diplomas or certificates of competence? You want a technically competent staff.

Look around the place. What vehicles are in the repair stage? Does everything look like it's being handled professionally? Talk to people in the waiting room to find out if they've tried the shop before and how pleased they are with the service they've received.

Only use them if you feel comfortable leaving your car with a particular shop. No matter how many positive reviews or certifications the shop has, it won't matter. You have confidence that whoever you choose to work on your vehicle will do the job right. A good reason might exist if something seems wrong or you don't trust them. Take the time to find the right shop since other options exist.

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